Support
Tiers
INFORMATION

Support Tiers

We have four support tiers, regardless of the tier of support you full under you will always get high quality support and accommodation.

The Safehouse BD individuals come from all backgrounds and communities, with our main goal focusing on making their stay inclusive, safe with growth to independence.

Catering to various needs

Service users who can access our services and support have various needs which include:

 

  • Male and females aged 18 to 65 years.
  • Complex needs
  • Autistic Spectrum Disorder
  • Attention Deficit Disorder
  • Emotional Unstable Personality Disorder
  • Mental health issues
  • Challenging behaviours
  • Moderate learning difficulties
  • Drug and alcohol misuse
  • Self-harming behaviour and psychosis
  • Gang affiliated.
  • Criminal behaviour
  • Low level sexualised behaviour
  • Attachment disorders
  • Asylum seekers and displaced refugees
  • Domestic violence

Tier1

We have various support packages available, which we allocate accordingly:

Tier 1

  • Registration with a GP, dentist and optician
  • Completion of health screening
  • Completion of educational assessment and link with Connexions
  • Enrolment onto ESOL course
  • Monitoring of training/college attendance
  • Completion of personal support plan
  • One to one key work sessions
  • Enrolment into education/training/employment
  • Provision of emergency phone numbers for accommodation provider
  • Accompany to home office appointments
  • Initial risk assessment within 72 hours, subsequent monthly reports
  • Subsequent reports on quarterly basis
  • Pathway plan reports
  • Exit plan
  • Evaluation
  • nutritional support, cooking and preparing meals

Tier 2

 

  • Includes low support plus the following:
  • Service user to be accompanied to medical and therapeutic appointments
  • Service user can be visited once a week
  • Service user to be seen out of hours in case of emergency in any kind of need
  • Service user to be accompanied to Home Office, solicitors and other appointments
  • Strategy meetings and safeguarding conferences to be attended
  • Dealing and support with nuisance and anti-social behaviour
  • Image by Hannah Busing
  • High level support includes low and medium support plus the following:
  • Client to be supported with daily tasks on a daily basis
  • Nature of the Support Packages
  • Probation appointments
  • Supporting service users in court appearances
  • 2-1 support available
  • Drug and alcohol support

Tier Three

  • Includes low and medium support plus the following:
  • Client to be supported with daily tasks on a daily basis
  • Nature of the Support Packages
  • Probation appointments
  • Supporting service users in court appearances
  • 2-1 and above support available
  • Drug and alcohol support

Tier four – Complex Needs

Complex Needs and challenging behaviours can be exhibited by individuals with diverse disabilities and complex needs, manifesting as physical and/or verbal aggression or self-injurious actions.

We prioritize appropriate safeguarding while empowering them to exercise control and make choices through proactive and positive behaviour management, which includes vigilant risk assessment. We employ clear, multi-agency risk assessments and strategies, as well as increased supervision when necessary, to foster a sense of inclusion.

Tier four support covers:

  • Risk of death by misadventure
  • Self-harm
  • Engage in suitable activities that cater to their unique needs.
  • Cultivate meaningful relationships with friends, family, and support staff.
  • Maintain good physical and mental health.
  • Pursue and achieve personal aspirations.
  • Develop new skills and gain independence.
  • Reside in an environment that caters to their physical, sensory, and social needs.

The Safehouse Commitment

At The Safehouse, we are committed to reducing restrictive interventions, including physical interventions and psychotropic medications, to ensure the well-being and autonomy of those we support. By focusing on enhancing the quality of life and providing comprehensive support, we aim to facilitate positive growth and personal development in each individual we serve.